Frequently Asked Questions
Everything you need to know about upgrading your sanctuary.
What is the standard shipping time for large fixtures?
Most large items such as bathtubs and vanities are delivered via specialized freight within 7-12 business days to ensure they arrive in perfect condition.
Do your products come with a manufacturer warranty?
Yes, all Skybathroom fixtures include a comprehensive manufacturer warranty ranging from 2 to 10 years, depending on the specific product category.
What is your return policy for bathroom tiles and hardware?
We offer a 30-day return window for all unused items in their original packaging. Please note that a restocking fee may apply to large marble or stone shipments.
Are your faucets and showerheads water-efficient?
Absolutely. Our collection features WaterSense certified products designed to reduce water consumption by up to 30% without sacrificing water pressure.
Do you offer professional installation services?
While we do not provide direct installation, we provide detailed technical specification sheets and can recommend certified plumbing partners in your local area.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger bathroom renovation projects.